Complaint Investigation Report

C1 stated an incident happened when he tried to hide something in his shoes to bring to program. When S1 was to remove the sole of C1's shoes when doing body check, C1 indicated he grabbed S1 on the leg so S1 will fall on the ground and get hurt but it was him who got injured because S1 pinned him on the ground.

Three individuals (W1, W2 and W3) were interviewed. W1 indicated she observed the mark and that C1 may at times not honest but may be truthful when in danger. W2 indicated that she also observed the mark and C1 said that a staff in the facility did it; however, when C1 talked to W3, W3 said C1 told her that he lied about the incident.

Staff (S2 and S3) stated they never observed S1 hurt C1 or other clients. S2 indicated that S1 conducts body check before C1 leaves for program. On the day of the incident C1 became aggressive and kicked S1 on leg. S1 grabbed C1 on the collar to prevent C1 from falling. LPA was unable to obtain information from S1.

LPA interviewed clients (C2, C3, C4, C5 and C6). C2, C5 and C6 stated they were never hurt by any staff and never observed S1 hurt C1. LPA was unable to obtain information from C3 and C4.

Based on the information obtained during the course of investigation, and LPA unable to obtain information from S1, C3 and C4, the allegation is closed as unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and copy of this report provided to Lilibeth Toco.