Complaint Investigation Report

Allegation: Facility does not properly store residents' records.

LPA conducted inspection with Cynthia Angeles, Yeromnesh "Merry" Tesema, and Rosario "Charo" Quispe Figueroa, and observed residents' files stored in an open shelves readily accessible to anyone.

Based on interview and inspection, the two allegations are closed as substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

Deficiencies are cited from Title 22 California Code of Regulations (see 9099D). Failure to submit proof of corrections by plan of correction due dates and any repeat violation within 12 month period may result in civil penalty.

Deficiencies and plan and proof of corrections were discussed with David Martinez. David has to leave and authorized Cynthia to sign and receive this report.

Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.