Senior Care Records.

Complaint Investigation Report

Bella Vista, Hayward12/19/2025Licence 019201202

Census33
Date signed12/19/2025 02:24:51 PM
The inspector’s account

All of the staff and residents interviewed including administrator stated not observing resident exposed self nor walk naked. They did not observed anyone urinates outside the facility.

All 3 residents stated no one borrow money from them. One of these residents stated a resident borrowed cigarettes from him but it was his fault giving that resident. Two of the staff stated not hearing residents borrowed money from other residents while the other staff stated it is the residents' behavior borrowing money and cigarettes from each other. If this staff hears a resident borrows money from other resident, she tells the resident to wait for their money which comes every two weeks. ADM stated residents borrow money and cigarettes and does not think they feel harassed because it's their mutual behaviors.

Based on information obtained, the allegation is unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction