Complaint Investigation Report

During the visit, LPAs observed a variety of drink and snacks that were provided to Client #4 (C4) by his/her mother. S1 stated that there was food stored in the cabinet in the garage and that clients do not like to eat fruits, and vegetables, C1 is allergic to fruits. LPAs observed Staff #4 (S4) arrive at the facility and retrieve a key from the vault that gave on site staff access to additional food stored in the garage. S2 and S3 stated that the food stored in the garage is emergency food, remains locked, and they did not have the key or access to the key. LPAs did not observe a sufficient variety and quantity of necessary foods to meet the needs of five (5) clients in care.

Deficiency was observed (see LIC 9099D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiency and/or repeat deficiencies within a 12-month period may result in civil penalties.

Exit interview was conducted with care staff, a copy of this report and appeal rights provided to Amelia Alfonso, Administrator.