Complaint Investigation Report

Allegation: Staff did not prevent residents from engaging in a physical altercation.

It was alleged that staff did not prevent residents from engaging in physical altercation. Interview with C2 indicated that C2 has not spoken to C1 or goes near C1 while in the facility. C2 stated that C2 tries to avoid C1, and C2 has not entered C1’s room as of recent. However, C1 indicated that C2 has threatened C1 with a fork and knife before. Interview with 7 of 7 staff members all indicated that they have never seen any clients hit or touch each other. Additionally, 6 of 7 staff members interviewed stated that they have not observed C1 and C2 speak to each other as of lately. S2 and S4 stated although C1 and C2 were both on the couch in the living room, there were staff members that were sitting in the middle of C1 and C2. S1, S2, S4, and S5 all confirmed that they did not observe or hear C1 and C2 fighting. Additionally, C3 and C4 stated that they have not observed any clients hit each other before.

Based upon the interviews conducted during investigation. The above allegation that staff did not prevent residents from engaging in physical altercation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted and a copy of report provided.