Complaint Investigation Report

On 3/9/2023, LPAs L. Fici and L. Hall conducted initial 10-day investigation. During the visit, LPAs observed facility was low on both perishable and nonperishable foods.

Based on LPAs observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegations is found to be Substantiated .

Deficiency were observed (see LIC 9099D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies and/or repeat deficiencies within a 12-month period may result in civil penalties.

Exit interview was conducted with care staff, and a copy of this report was provided along with appeal rights.