Facility Evaluation Report

On 04/15/22 at 11:51AM, while at the facility for another reason, Licensing Program Analyst (LPA) Daisy Panlilio conducted an unannounced case management and delivered citations to administrator. LPA explained the purpose of the visit with staff (S1) and administrator who authorized S1 to act on her behalf and sign the reports.

Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC9099D:

1. The clients’ P&I funds are well above the current bond. The department’s review of clients’ P&I fund balance show that the current bond is insufficient to provide the necessary protection of clients’ cash resources being held. The bond provision requirement was not being met.

2. In review of the food receipts, the licensee did not spend enough money on food. The amount spent on food for each resident was below the average thrifty plan food cost per person. The general food service requirements provision is not being followed.

3. Based on records and audit reviews. licensee and administrator are not exercising proper oversight of the financial affairs of the facilities. Audit review show multiple utility bills were not paid at all in some months and were past due in others. Licensee had negative bank balances in the months of February and March 2020; which resulted in three incidents of overdraft & return item charges.

4 . Based on records and audit reviews, licensee misappropriated the clients’ P&I funds. Review of banking records show the clients’ P&I fund account had legal fees debited by the Franchise Tax Board and court order case fees. Audit review shows clients’ P&I funds are being comingled with other facility accounts. The banking account is shared by the three care homes. For all three facilities, the licensee handles 10 clients’ P&I funds.