Complaint Investigation Report

Staff have made every effort to reasonably accommodate all residents' transportation needs. Resident have the option of booking their own transportation and paying out of pocket or utilizing the facilities van service.

Based on interviews and record reviews conducted, the above allegation is unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted, and a copy of this report was provided.