Complaint Investigation Report

019201084-2-11-2026-15-AS-HHUL-DRX32C-20260306165143

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/10/2026 and conducted by Evaluator James Sampair

COMPLAINT CONTROL NUMBER: 15-AS-20260210104513

Staff do not ensure residents personal property is kept safely secured

On 02/11/2026, at 2:30 PM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct this 10-day complaint visit. The LPA explained the nature of the visit with Executive Director (ED) Juan Ferrel.

LPA has determined through an interview with the ED and a review of the resident roster that the complainant does not live at this facility; therefore, the allegation is UNFOUNDED. A finding that is unfounded means the allegation is false, could not have happened, or is without a reasonable basis.

An exit interview was conducted and a copy of this report is provided.