Complaint Investigation Report

Staff were instructed on different approaches to the resident in question and attempted to keep the two of them apart. Staff were aware to keep the residents apart based on their interactions. The resident's care plan was adjusted multiple times.

Title 22 Regulations and the CA Health and Safety Code does not have a staff to resident ratio. The regulations both state there shall be a "sufficient amount of staff," but no other specifics. These incidents occurred in the memory care area of the facility. LPA was told during the awake hours most of the residents sit in the main common area of the memory care unit and there is a staff with them at all times or in line of sight at all times. A second staff is designated to assist the residents and if both staff are needed to assist residents then the medication tech stands in the main area with the residents. Interviews with staff did not indicate a need for extra staffing.

Based on the above, LPA cannot determine the reasons for the incidents occurring. Because the reasons cannot be determined, the allegations are unsubstantiated.