Complaint Investigation Report

2. One evening there was a resident who displayed symptoms of pain. The med tech stated they called hospice for direction and the hospice nurse gave directions for the medication. The resident spit the medication out and the med tech called hospice again and their manager to report what happened. Hospice gave directions for a second dose. The med tech didn't document the issue that occurred with the first dose in the facility's medication records. Based on the above, the allegation is substantiated.

Based on the information gathered through interviews, LPA was able to determine that the allegation is substantiated. Therefore, the Department finds the allegation to be Substantiated. A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. (A)This poses an immediate Health and Safety risk to clients/residents in care. (B) This poses a potential Health and Safety risk, or personal rights violation, to clients/residents in care. appeal rights

Report reviewed with licensee . Copy of this report and appeal rights provided.