Complaint Investigation Report

The complaint alleges that Staff denied resident visitors while in care. The reporting party stated that I1 and I2 have been denied visitation. LPA conducted interview with S1 and S2 who stated that no residents have been denied visitors except for individuals (I1) who had a court order against their visitation and there is no evidence to corroborate that I2 was ever denied visitation. Therefore the allegation that Staff denied resident visitors while in care is Unsubstantiated.

Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.