Complaint Investigation Report

This is an amended report from 07/24/2025.

LPA discovered through interviews that due to a supply issue the Licensee was unable to obtain medications through the VA and used another pharmacy which was authorized by R1's responsible party signing a Pharmacy Agreement on 06/22/2023. LPA found the Licensee paid the responsible party $961.63 for the costs incurred as a courtesy. Based on the signed Pharmacy Agreement the allegation that resident’s personal rights were violated is unsubstantiated.