Complaint Investigation Report
On 03/10/2026, LPA inspected R1’s room and found the call pendant resident carries and the call alarm on the living room wall to be non-functioning. The call alarm in the bathroom was functioning at the time of visit. Based on the failure of the pendant and the call alarm in the living room the allegation that Licensee does not ensure facility's call pendants are operable, Staff do not respond to resident’s calls for help timely is substantiated. (Deficiencies cited)
Deficiencies cited from the California Code of Regulations, Title 22, Division 6 of California Regulation and the Health and Safety Code. Appeal rights given and discussed with Administrator. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties.
Exit interview conducted with Administrator and a copy of this report was given .
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction