Facility Evaluation Report

Licensing Program Analyst (LPA) Farhaan Sarangi arrived at Californian, The unannounced for the purpose of conducting a Case Management-Deficiencies inspection. LPA met with Executive Director, Kathy Neeser.

During the course of an investigation that was initiated on July 18, 2023, LPA observed Call Bell logs from June 15, 2023 through July 3, 2023 in which residents would push the call buttons and the response times were exceeding over 30+ minutes. Furthermore, LPA interviewed 4 of 4 residents and learned that the residents corroborated the wait times for assistance (See LIC 809D). LPA educated the Administrator on the importance of answering call bells timely.

Deficiencies are cited from the California Code of Regulations (CCRs), Title 22, Division 6, Chapter 8 and the Health and Safety Code. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in additional civil penalties. Exit interview was conducted with the Administrator and appeal rights were given.