Senior Care Records.

Complaint Investigation Report

Serenity Now-salem, Davis01/23/2026Licence 576804274

Census0
Date signed01/23/2026 12:42:18 PM
The inspector’s account

The complaint alleges that Staff left clients unattended. The reporting party stated there is no staff at night. LPA requested staff schedules and timecards on multiple occasions, but they were never received. Based on staff schedules and timecard punches not being received as requested there is no evidence provided to dispute the allegations that Staff left clients unattended therefore the allegation is SUBSTANTIATED . (See 9099-D for Deficiencies).

Civil penalty issued under Title 22 Regulation 81078(a) for a total of $500 due to lack of care and supervision.

Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency, on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction