Complaint Investigation Report

557004883-5-3-2022-27-AS-SDOB-CE4K6M-20220504073747

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 2525 NATOMAS PARK DR. STE.270

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/08/2022 and conducted by Evaluator Sarah Hurt

COMPLAINT CONTROL NUMBER: 27-AS-20220208112637

Director of Program Services, Mica Sutton

Facility violated residents personal rights by not allowing client to attend ADP

Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced visit at 02:00 p.m. on April 14, 2022 to deliver findings on the allegations listed above. LPA met with Director of Program Services Mica Sutton and explained the purpose for today's visit.

Regarding the allegation the Facility violated residents’ personal rights by not allowing client to attend ADP. Based on LPA interviews and records reviewed the client was able to attend day program with all other clients when it re opened from the temporary shut down on February 14, 2022, therefore no client rights were violated. Therefore, this allegation is UNSUBSTANTIATED. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited per Title 22 Regulations. An exit interview was conducted with Director of Program Services Mica Sutton and a copy of this report was left at the facility.