Complaint Investigation Report

LPA Jensen also observed that the shower was installed with a gap at the upper left corner. LPA Jensen ran the shower for approximately 4 minutes and observed the floor to be slightly wet. A significant amount of water leaked from the shower door on to the floor when LPA Jensen opened the shower door to turn off the water.

Based on LPA Jensen's observation of expired food and undated food the allegation of " Staff does not provide residents with food of good quality" is SUBSTANTIATED. an allegation of substantiated means that the preponderance of evidence of standard has been met.

Based on LPA Jensen's observation of mold in the shower downstairs next to the kitchen and areas on floor and wall for potential water intrusion, the allegation of "facility bathroom has mold" is substantiated.

Deficiencies are being cited from the California Code of Regulations (CCR) Title 22, Division 6. A civil penalty is also being assessed for a repeat violation.

LPA Jensen conducted an exit interview with Mona Gaskill by telephone. A copy of this report and appeal rights were provided.