Complaint Investigation Report

Based on reviewed facility paperwork and interview with staff, on the information provided, it was unclear if of an illegal eviction, therefore the allegation was deemed UNSUBSTANTIATED.

Facility failed to report neglect by POA- LPA Lund reviewed facility paperwork and interviewed staff. Based on reviewed facility paperwork and interview with staff. LPA Lund reviewed facility communication with Resident (R1) Power of Attorney (POA). The POA was not able to make it the payments do to R1’s change in finances. The POA tried to make payments and was not able to do so and that was the reason for the Unlawful Detainer.

Based on reviewed facility paperwork and interview with staff., on the information provided, it was unclear if facility failed to report neglect by POA, therefore the allegation was deemed UNSUBSTANTIATED.

As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report left.