Senior Care Records.

Facility Evaluation Report

Village at Mill Creek, Visalia02/26/2026Licence 547209463

Capacity59
Census18
Date signed02/26/2026 04:15:53 PM
Name of licensing program analystMai Yang
Name of licensing program managerSee Moua
The inspector’s account

On 02/26/26, Licensing Program Analyst (LPA) M. Yang arrived at the facility unannounced to conduct the Annual Inspection. LPA met Interim Administrator (A1) Gustovo “Gus” Chavez and staff (S1) Melissa Segura. LPA conduct tour of facility building A, building B, and building C with A1 and S1. There were 17 residents present during inspection. A sample of staff files was reviewed. The facility was observed to be at a comfortable temperature, clean, and no passageway obstructions or fire hazards.

Facility consists of Assisted Living (AL) and Memory Care (MC) Unit.

-2950 Building A (Bldg A) – facility label as North Creek with all 18 residents resides as building.

-2950 Building B (Bldg B) – facility label as East Creek currently consists with no residents.

-2948 Building C (Bldg C) – facility label as South Creek currently consists with no residents.

At this time, Bldg B is in the process of finalizing updates and is currently not ready for placement of residents. Multiple topics in relation to operation of Residential Care Facility for the Elderly (RCFE), & the Department's expectation regarding specific regulations were discussed with A1.

A1 have agreed to notify the department when final finishing touches have been completed on Bldg B, & ready for Department walk-through prior to placement of residents in Bldg B.

Bldg B, all bathrooms’ hot water temperature was tested maintained within range. Kitchen was toured. An adequate supply of perishable and non-perishable food was observed to be properly stored in walk-in freezer, walk-in refrigerator, pantry. Walk-in refrigerator temperature maintained at 40 degree F. All food are prepared in Bldg B and delivered to Bldg A and Bldg C. LPA observed exits in Bldg B to have a 30-second delay egress.

Bldg C was toured and currently has no residents reside in building. Side exits clear of debris.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction