Senior Care Records.

Complaint Investigation Report

Valor in the West, Visalia11/16/2024Licence 547209153

Census4
Date signed11/26/2024 03:39:10 PM
The inspector’s account

547209153-11-26-2024-24-AS-SMOA-DBKLRU-20241202075944

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/19/2024 and conducted by Evaluator Mary Garza

COMPLAINT CONTROL NUMBER: 24-AS-20240619152854

Staff member physically abused resident in care.

On 11/16/24 Licensing Program Analyst (LPA) M. Garza arrived at facility to deliver complaint findings. LPA contacted Administrator on file and received a message. LPA reached out to the Licensee, Richard Sikes and explained reason for visit. LPA was informed no one was available to meet at the facility.

LPA discussed complaint findings with Licensee, Richard. During investigation LPA reviewed

records, documentation provided and completed interviews. The allegation does not meet the Departments preponderance of evidence standard per Title 22. The allegation was found to be UNSUBSTANTIATED. No deficiencies cited during todays visit.

Exit interview completed with Licensee, Richard Sikes. A copy of this report provided via email to Licensee. A delivered and read receipt serves as confirmation.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction