Complaint Investigation Report

547202809-2-24-2026-24-AS-SMOA-DRZLJQ-20260309084819

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/21/2025 and conducted by Evaluator Jacques Leffall

COMPLAINT CONTROL NUMBER: 24-AS-20250821123904

A subsequent complaint visit was conducted by Licensing Program Analyst (LPA) J.Leffall. LPA met Assistant Administrator (AA) Veronica Clifton, greeted AA, stated purpose of visit, & was allowed to proceed with visit. The purpose of the visit is to deliver findings of an investigation previously conducted.

The department conducted interviews with staff and reviewed records.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is Unsubstantiated. No deficiencies were issued.

Exit interview conducted. A copy of this report was distributed to Administrator which confirms signature of this report.