Complaint Investigation Report

547206666-1-26-2022-24-AS-SPIY-CBRP6N-20220218100239

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/20/2022 and conducted by Evaluator Shawna Doucette

COMPLAINT CONTROL NUMBER: 24-AS-20220120101228

Staff are not following Covid-19 protocols

Licensing Program Analysts (LPA) Shawna Doucette contacted the facility to commence a complaint investigation. LPA conducted a visit and took COVID-19 pre-cautionary measures. LPA identified herself and explained the purpose of the visit and the elements of the allegations with Administrator Kristin Ennis via telephone. Administrator Kristin Ennis gave permission for Staff Zoraida Tavarez to sign for this report.

Based on LPA staff interviews, review of visitor and temperature logs,.observation of staff to be wearing masks and staff taking precautionary measures by utilizing covid protocols and testing regularly the allegation Staff are not following Covid-19 protocols may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Staff Zoraida Tavarez and a copy of this report was provided to Administrator Krisitn Ennis via email.