Complaint Investigation Report

547209037-4-30-2024-24-AS-SMOA-D5GT5L-20240521142539

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/10/2024 and conducted by Evaluator Kamaldeep Kaur

COMPLAINT CONTROL NUMBER: 24-AS-20240110151439

Resident is forced to wait outside for Administrator

Licensing Program Analyst (LPA) K. Kaur and arrived at the facility unannounced for subsequent complaint inspection. LPA discussed the purpose of the visit and the elements of the allegations with Licensee. LPA delivered the following findings.

The Department investigated the allegations listed above. The Department conducted interviews, reviewed records. Based on, interviews conducted, and records reviewed residents were dropped off at the facility without notification to Licensee. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did occur; therefore, the allegations are UNSUBSTANTIATED.

Exit interview conducted with Licensee. A copy of this report was signed and given to Licensee, whose signature confirms receipt of this report.