Complaint Investigation Report

547208849-4-26-2022-24-AS-SPIY-CE9L6F-20220509082836

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/19/2021 and conducted by Evaluator Kelly J. McClurg

COMPLAINT CONTROL NUMBER: 24-AS-20211019112021

Staff are not assisting residents with bathing needs.

Staff do not have required criminal record clearances.

Staff do not have required health screenings.

Facility is not providing special diets to residents with health needs.

Staff are not trained on safe food-handling procedures.

Administrator is not present enough to properly manage facility.

A Complaint visit was conducted on the date & times indicated above.

Facility tour, review of allegations, & documentation done & reviewed.

Residents appear to be well groomed & clean. Bathing record indicates residents receive regular & as needed bathing. Criminal record clearances for staff. Health screenings on file for Staff 1(S1) & S2. Pureed diet provided to Resident 1 (R1). Food containers observed closed, labeled, dated & sufficient amount of food on premises. Food observed to be of good quality (i.e., fresh, not expired). Admin schedule 10am to 6/7pm & on-call. Licensee lives on premises.

The Department conducted an investigation on the above allegations & determined them to be unsubstantiated.