Senior Care Records.

Complaint Investigation Report

Discovery in the West, Visalia12/16/2024Licence 547206879

Census2
Date signed01/02/2025 12:02:00 PM
The inspector’s account

547206879-1-2-2025-24-AS-KHOS-DCWQKT-20250114111451

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/02/2024 and conducted by Evaluator Lisa Salazar

COMPLAINT CONTROL NUMBER: 24-AS-20241002093925

Leah Martinez, Program Liason Quality Assurance

On 12/16/24, Licensing Program Analyst (LPA) L. Salazar arrived at the facility unannounced to deliver findings on the above allegations. LPA was greeted by Adminsitrator Tara Allen and Program Liason Quality Assurance Development (PLAD).

During the investigation, LPA reviewed R1's records and conducted interviews. Although the allegation may have happened, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTITATED.

Exit interview conducted and copy of report was left with Administrator. No deficiencies cited on today's visit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction