Complaint Investigation Report

547203972-11-26-2024-24-AS-KHOS-DBUNBT-20241211091942

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/30/2024 and conducted by Evaluator Brianna Miranda

COMPLAINT CONTROL NUMBER: 24-AS-20240530163703

Staff engaged in a physical altercation with client in care

On 11/26/24 Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to deliver the finding for the allegation(s) listed above. LPA introduced herself, explained the reason for the visit, and met with Program Director Crystal Akeredolu

1. The Department investigated the allegation: Staff engaged in a physical altercation with client in care. Multiple interviews were conducted. Interviewees stated C1 was having a behavior attempted to hit S1, when C1 slipped and fell.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated

Exit interview was conducted and a copy of this report LIC9099 was provided to Program Director Crystal Akeredolu