Complaint Investigation Report
547208243-8-28-2023-24-AS-MHON-CV7LHG-20230830084619
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/03/2023 and conducted by Evaluator Melinda Medina
COMPLAINT CONTROL NUMBER: 24-AS-20230803165600
On 8/28/2023, Licensing Program Analyst (LPA) M. Medina and Licensing Program Manager (LPM) M. Hoffmann arrived to conduct a subsequent complaint visit and deliver findings. LPA Medina and LPM Hoffman met with Administrator, Javier Hernandez and stated purpose of visit.
During the visit, LPA conducted interview with S1.
During course of the investigation, interviews were conducted with R1, S1, and S2. R1 stated that S1 and S2 spoke inappropriately to R1 however S1 and S2 denied doing so. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or disprove that allegation occurred therefore the allegation is unsubstantiated.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction