Senior Care Records.

Complaint Investigation Report

Wiggins Home 3, Porterville03/24/2025Licence 547209031

Census6
Date signed03/27/2025 02:49:38 PM
The inspector’s account

547209031-3-27-2025-24-AS-AWAN-DFRSHK-20250415135337

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/15/2025 and conducted by Evaluator Les Xiong

COMPLAINT CONTROL NUMBER: 24-AS-20250115090214

Staff did not prevent resident from sexually abusing another resident in care

On this date, Licensing Program Analyst (LPA) L. Xiong arrived unannounced to deliver findings on the above allegations.

Interviews with residents revealed that residents enjoy being at the facility, feel safe, and stated that staff are friendly and caring. The Porterville Police Department investigated the above allegation and determined no crime occurred.

The Department investigated the complaint alleging: Staff did not prevent resident from sexually abusing another resident in care. Based on interviews and record review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction