Complaint Investigation Report

547209023-8-12-2025-24-AS-AWAN-DPDMY9-20251215090108

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/11/2025 and conducted by Evaluator Les Xiong

COMPLAINT CONTROL NUMBER: 24-AS-20250711082252

Staff do not ensure medications are dispensed as prescribed to resident in care.

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with staff Jazlyn Felix and spoke to licensee Brianna Esquivel and informed her the purpose of the visit.

During this visit LPA delivered investigation findings regarding the above allegations. The Department has investigated the complaint alleging: Staff do not ensure medications are dispensed as prescribed to resident in care. Based on the interviews conducted and/or records review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.