Complaint Investigation Report
547203298-6-2-2026-24-AS-AWAN-DNERY3-20251114122537
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2025 and conducted by Evaluator Les Xiong
COMPLAINT CONTROL NUMBER: 24-AS-20250829085606
“This report is being amended to update the reporting manager.”
Staff engages in various forms of physical abuse with resident in care
On 10/30/2025, Licensing Program Analyst (LPA) L. Xiong arrived unannounced to deliver findings on the above allegations. LPA introduced self, stated the purpose of the visit and met with the Licensee.
During the course of the investigation, LPA reviewed records, conducted a facility tour and interviewed residents and staff.
It was determined that the above allegations: Staff engages in various forms of physical abuse with resident in care is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
No deficiencies issued. Exit interview conducted. A copy of this report was discussed and provided to Licensee. Report signed on-site.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction