Complaint Investigation Report

547203298-6-2-2026-24-AS-AWAN-DEEUD6-20250303142902

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/28/2024 and conducted by Evaluator Les Xiong

COMPLAINT CONTROL NUMBER: 24-AS-20240528094708

“This report is being amended to update the reporting manager.”

Staff did not provide adequate food service to resident in care.

Staff do not ensure residents are served food of good quality.

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility.

During this visit LPA delivered investigation findings regarding the above allegations. The Department has investigated the complaint alleging: Staff did not provide adequate food service to resident in care, and

Staff do not ensure residents are served food of good quality. The facility tour did not find any expired food and the interviews were inconsistent. Based on the interviews conducted and/or records review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.