Complaint Investigation Report

547203298-6-2-2026-24-AS-AWAN-DEMMA6-20250310092548

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/16/2024 and conducted by Evaluator Les Xiong

COMPLAINT CONTROL NUMBER: 24-AS-20240516130522

“This report is being amended to update the reporting manager.”

Facility staff did not safeguard resident’s personal property

Facility staff are not dispensing medication as prescribed.

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility.

During the course of this investigation LPA reviewed facility files and interviewed staff and resident relevant to the complaint investigation. It was determined that the above allegation: Facility staff did not safeguard resident’s personal property, and Facility staff are not dispensing medication as prescribed are UNFOUNDED. The evidence of the investigation indicated facility staff did safeguard or never touched resident's personal property and medications were administered as prescribed. This agency has investigated the complaint alleging (Facility staff did not safeguard resident’s personal property, and Facility staff are not dispensing medication as prescribed). We have found that the complaint was unfounded, therefore we have dismissed the complaint.