Senior Care Records.

Complaint Investigation Report

Autumn Oaks, Porterville01/17/2025Licence 547203298

Census25
Date signed06/02/2026 03:41:08 PM
The inspector’s account

547203298-6-2-2026-24-AS-AWAN-DHGMJD-20250609093856

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/08/2025 and conducted by Evaluator Les Xiong

COMPLAINT CONTROL NUMBER: 24-AS-20250108154657

“This report is being amended to update the reporting manager.”

Facility is not safeguarding resident's belongings

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility.

During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegation: Facility is not safeguarding resident's belongings is UNFOUNDED. The evidence from the investigation indicated there was a recent deep cleaning of the facility. Residents were present and knows of anything that is thrown away during cleaning of each room. This agency has investigated the complaint alleging (Facility is not safeguarding resident's belongings). We have found that the complaint was unfounded, therefore we have dismissed the complaint.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction