Complaint Investigation Report

547203298-12-19-2022-24-AS-SPIY-CQ7KVF-20230323081415

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/13/2022 and conducted by Evaluator Les Xiong

COMPLAINT CONTROL NUMBER: 24-AS-20221213081901

Resident's are left unsupervised at the facility.

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with licensee, Lisa Ong and informed her the purpose of the visit.

During this visit LPA delivered investigation findings regarding the above allegation.The Department has investigated the complaint alleging: Resident's are left unsupervised at the facility. Based on the interviews conducted and/or records review the above allegation is UNSUBSTANTIATED. There were conflicting evidence observed during the investigation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.