Facility Evaluation Report

03/05/2024 10:00 AM Licensing Program Analyst Rebecca Knight conducted an unannounced case management visit and met with licensee Ashley Phelps. Today’s visit is regarding an incident that occurred on 02/27/2024 and was reported by the facility to licensing on 02/28/2024.

It was reported that Client 1 (C1) told day program staff that Staff 1 (S1) at their house pushed and kicked C1. Licensee conducted an internal investigation which included reviewing surveillance video within the home and found C1’s claims to be accurate. Licensee attempted to contact S1 who immediately quit and refused to cooperate with the internal investigation. Event happened at 2:50 AM on 2/27/2024. C1 woke up at 2:45 AM to use the bathroom. When C1 went to wash their hands their roommate, Client 2 (C2) ran into the bathroom to use it. C1 tried walking back to the bathroom and S1 shoved C1. C1 raised their hand and tried to hit S1, then S1 shoved C1 again and pushed C1 all the way into their room. After C1 washed their hands, S1 was sitting in a chair by the front door. C1 raised both fists and walked towards S1. S1 then raised their foot and kicked C1 back away from S1. C1 went back to their room to sleep for the night. S1 has resigned their position at the facility.

During the visit LPA reviewed the security camera footage, interviewed the licensee and house manager and requested the following documents: Physician's Report, IPP, Admission Agreement for 1 client and employment application, DOJ clearance,and contact information for 1 staff. LPA reviewed multiple behavioral trainings that S1 had completed while employed at the facility. Licensee sent the security camera footage to LPA via text message and will also email the footage.