Complaint Investigation Report

Staff did not treat client with dignity and respect – SUBSTANTIATED

It was reported that Staff (S1) took photographs of Client 1 (C1) in front of co-workers in their soiled clothes after C1 had an accident.

C1 stated S1 was helping them. C1 stated that S1 did take photographs of C1 to show the licensee.

A witness stated S1 started taking pictures of C1, C1 was very embarrassed and upset.

S1 stated I asked C1 if I could take a picture to send to the licensee because he wanted to know what was going on and C1 said Yes.

Administrator stated facility staff received a call from work program that C1 was covered in excrement and they could not put him in the vehicle. S1 took a photograph of C1 because they wanted to show the licensee that C1 was not covered in it.

It was determined that S1 did take photographs of C1 in their soiled clothes after C1 had an accident in front of co-workers which embarrassed C1. This allegation is substantiated.

Based on interviews and evidence obtained during the investigation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC9099D. Appeal rights were provided. Exit interview was conducted and the report was provided to administrator Jessica Kilkrease.