Senior Care Records.

Complaint Investigation Report

North Valley Services - Rawson Home, Red Bluff03/21/2023Licence 525002436

Date signed03/21/2023 12:57:58 PM
The inspector’s account

LPA reviewed an internal investigation report pertaining to an incident that occurred on January 3, 2023 in which Staff 1 (S1) rushed, and shoved Client 1 (C1). This allegation was substantiated during the internal investigation at which time S1 was fired from employment with North Valley Services.

2 of 3 clients stated that C1 had been pushed down by facility staff.

1 of 7 staff stated that S1 had shoved C1, 1 of 7 staff stated that S1 had gotten aggressive with C1.

Based on interviews and document review it was determined that S1 shoved C1.This allegation is substantiated.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction