Complaint Investigation Report

Facility staff are not ensuring that an appropriately skilled professional is assisting the resident with injections. - UNFOUNDED

LPA reviewed a physician’s order dated 10/23/2024 ordering injections to be administered once every two weeks for Resident 1 (R1).

During the course of the investigation, it was learned that a home health agency was contracted to administer an injection to R1 twice a month starting in October 2023. The home health agency inadvertently discharged the resident from services on 01/09/2024 and discontinued the injections without informing the family or the facility. The facility did not manage this medication for the resident as the facility is not allowed to administer injections. LPA was informed by complainant that the complaint should have been made against the home health agency, not the facility. This allegation is unfounded.

This agency has investigated the complaint alleging the facility failed to ensure that an appropriately skilled professional was assisting a resident with injections. As a result of the investigation the agency has found the complaint was UNFOUNDED , meaning that the allegation is false, could not have happened, and/or is without a reasonable basis.

An exit interview was conducted. A copy of the report was provided to administrator Nicole Braswell.