Complaint Investigation Report

Facility not addressing resident's health condition - SUBSTANTIATED

It was reported that Client 1 (C1) attended day program on 03/27/2023 and 04/03/2023 even though they had conjunctivitis.

LPA review of physician’s note dated 04/06/2023 confirms that Client 1 (C1) had been diagnosed with conjunctivitis (pink eye) on that date.

Client 1 (C1) stated the doctor didn’t say they had pink eye but it was assumed. C1 stated their doctor gave them drops. C1 stated they went to day program when they had pink eye though C1 knew they should not have gone to day program.

1 of 2 facility staff stated that C1 had pink eye. 2 of 2 facility staff stated that C1 was asked to stay home from day program but went to day program anyways.

Licensee stated C1 did get a diagnosis after the fact. C1 was taken to their doctor and was diagnosed on 4/06/2023. C1 was supposed to stay home, it was an error on the facility’s part. All of the staff knew C1 was not supposed to go to day program.

It was determined that on the dates of 3/28/2023 and 04/03/2023 C1 attended day program when they had conjunctivitis and did not see their doctor until 4/06/2023 at which time they were diagnosed with conjunctivitis.

Based on interviews and evidence obtained during the investigation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC9099D. Appeal rights were provided. Exit interview was conducted and the report was provided to licensee David Bortz.