Complaint Investigation Report

It was reported that staff consume alcohol at the facility while on shift. Photographs were submitted with the complaint that show a television stand with an open door that reveals multiple alcohol bottles. No people are shown in any of the photographs. On 11/04/2025 LPA toured the facility and found two bottles of liquor in the staff room in a cabinet that matches the photograph that was submitted with the complaint. However, there are no witnesses as to who placed the alcohol in the staff room and no staff have been observed to be impaired while providing care to residents.

It was determined that while touring the facility on 11/04/2025 LPA found alcohol in a cabinet in the staff room. No staff claim responsibility for placing the alcohol in the staff room. All persons interviewed stated that they have not witnessed any staff or the administrator to be impaired while providing care to the residents. However, the fact that alcohol is in the staff room indicates that it is being consumed while the user is in the facility. This allegation is substantiated.

Based on interviews and evidence obtained during the investigation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC9099D. Appeal rights were provided. Exit interview conducted and a copy of the report was provided to administrator Mai Ngyuen.