Facility Evaluation Report

Licensing Program Analyst, [LPA] Hiratsuka arrived on September 26, 2026, for an unannounced inspection to follow up on a substantiated complaint investigation. LPA met with Licensee Manpreet Dyal and explained the purpose of today’s visit.

On December 12, 2024, the Department concluded a complaint investigation regarding the following allegations: Staff did not seek medical attention for resident (R1) in care in a timely manner, staff did not report incident(s) involving R1, and staff are not adequately trained.

The licensee was cited for California Code of Regulations (CCR), Title 22, § 87466 Observation of the Resident, and CCR, Title 22, § 87211(a)(1) Reporting Requirements.

At the time of the complaint visit on December 12, 2024, an immediate civil penalty of $500 was issued and the licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code § 1569.49.

The Department has concluded an analysis and has determined that a civil penalty is warranted for serious bodily injury. The Welfare and Institutions Code Section § 15610.67 defines serious bodily injury as "an injury involving extreme physical pain, substantial risk of death, or protracted loss or impairment of a function of a bodily member, organ, or of mental faculty, or requiring medical intervention, including but not limited to, hospitalization, surgery, or physical rehabilitation.” This is evidenced by facility staff not notifying medical personnel of R1’s loss of appetite, increased weakness, and R1’s vomiting, which resulted in R1’s hospitalization.