Complaint Investigation Report

LPA toured the facility and observed fans blowing in the areas affected. There fans are placed to not be tripping hazards that are blowing cooler air into the affected areas. The facility always has hydration stations for everyone. Staff have been allowed to take breaks in other areas of the facility to avoid being in the staff lounge. Medications that have to be kept cold are stored in a locked refrigerator and any medications that require specific temperatures have been checked and stored in appropriate areas. The resident wings and rooms are not affected.

Because there was no warning for the air conditioner dying, the repair service being called the day the air conditioner died, the facility placing fans in cooler areas to blow air into the warm areas to try to cool the affected areas, always having hydration stations, and medication storage adjustments if required have been done, the allegation is UNFOUNDED.

A finding that an allegation is UNFOUNDED means that the allegation is false, could not have happened, and/or is without a reasonable basis.

No deficiencies are cited at this visit. Exit interview conducted.