Complaint Investigation Report

515002765-7-1-2026-59-AS-TORZ-DVUQ6V-20260710115409

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/22/2026 and conducted by Evaluator Kerry Hiratsuka

COMPLAINT CONTROL NUMBER: 59-AS-20260622182511

Staff leave resident in bed for an extended period of time

Staff do not ensure resident's privacy from other residents

Licensing Program Analyst Hiratsuka conducted this unannounced complaint to deliver the results of the allegations above.

LPA interviewed the resident in question and staff. The resident in question stated they are the one who refuses to get out of bed. The resident also stated there is no issue with privacy. Staff stated there are no issues with the resident.

Based on the interview about the allegation is unfounded.

A finding that an allegation is UNFOUNDED means that the allegation is false, could not have happened, and/or is without a reasonable basis.