Complaint Investigation Report

504700032-12-3-2024-47-HC-WSCT-DDSNBV-20250211091945

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/29/2024 and conducted by Evaluator Ruben Perez

COMPLAINT CONTROL NUMBER: 47-HC-20240829103623

Home Care Aides are not registered on the Home Care Aide Registry prior to caring for clients.

Home Care Aides do not have fingerprint clearance or exemption prior to caring for clients.

Home Care Aides do not have required TB results.

Enforcement Analyst (EA) Ruben Perez arrived at the business address to meet with Jennifer Wood, licensee of Dottie's Quality In Home Care at 200 North Broadway Avenue, Ste E, Turlock, CA to discuss the above complaint allegations. Licensee, Jennifer Wood, greeted me at the door and let me in for an inspection of the organization. Jennifer was able to provide documentation and personnel folders that concluded the Home Care Organization did not violate the allegations above.

Based on EA's observations and interviews, the AGPA concluded that there was not enough evidence to show that the organization violated any of the allegations listed above, therefore, the above allegations are found to be UNSUBSTANTIATED.

EA Perez concluded the visit with an exit interview and provided a copy of the report along with appeal rights.