Senior Care Records.

Complaint Investigation Report

Steps Home, Turlock03/21/2022Licence 502700117

Census5
Date signed03/21/2022 03:48:20 PM
The inspector’s account

All clients interviewed by LPA Lund denied being yelled at or mistreated by S1 or any staff at the facility. S1 never lost any supervision of the clients or C1 during the incident. C1 did go into a neighbor’s backyard without permission and S1 was able to persuade C1 out the backyard and back to the facility along with other clients in care safely. The facility turned in Valley Mountain Special Incident report to Valley Mountain and CCL

The Department (CCLD) has found the allegations. Unsubstantiated.

A finding that the complaint allegation(s) are UNSUBSTANTIATED means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction