Facility Evaluation Report

On 4/17/23 at approximately 11:20am Licensing Program Analysts (LPAs) Maja Jensen and Jennifer Fain arrived at facility unannounced to conduct a case management related to complaint # 27-AS-20230227155002 . LPA Jensen met with Licensee Victor Cardona and explained the purpose of todays visit.

Under complaint # 27-AS-20230227155002, the Licensee was cited for a Personal Rights violation in relation to using Personal and Incidental (P&I) funds to pay for a portion of the cost of a window replacement. The Plan of Correction was established as the following:

Licensee agrees to immediately cease the use of P&I funds for property destruction and allow for opportunity for a client and any conservator if applicable to dispute charges levied against them. Licensee will email and attestation that this regulation has been reviewed, is understood and will be complied with to maja.jensen@dss.ca.gov.

Upon further review the Department has also determined the Licensee is required to refund $200 in P&I funds to the resident by May 1, 2023 and will email LPA Jensen evidence of refund provided via email to maja.jensen@dss.ca.gov. Refunding the P&I funds does not preclude the Licensee from billing the resident for any damages that they have determined to be reimbursable.

An exit interview was conducted and a copy of this report and appeal rights were provided.