Facility Evaluation Report

On 10/01/2025, Licensing Program Analyst (LPA) Renee Campbell arrived to St. Thomas Retirement Center unannounced. LPA Campbell met with Administrator Sister Basima Margaret Homa and explained the purpose of the visit.

Over the course of the visit, LPA Campbell spoke to a family member of a resident and the administrator. A family member spoke of a variety of personal rights issues that had been passed on to the ombudsman and who passed on the families concerns to LPA Campbell. The family was called and the following was shared:

· Staff told families they can’t visit during meals

· Staff told residents and family members where to sit in the dining room.

· Visitors must make arrangements with facility for after hour visits.

· Staff telling family to leave during care checks without consulting with residents.

· Visitors were dissuaded from coming to visit the community during meal times.

· Staff required residents to remove and/or limit personal photos in their rooms.