Complaint Investigation Report

Resident's room is malodorous- Based on LPA Lund interviews with staff, residents, and record review. Room 106 needing a new carpet and the bathroom needed updating prior to letting new Residents (R1) & (R2) moving into the room. R1 & R2 lived in the room for approximately two months before the repairs were made to the room.

Based on LPA observations, record review, and interviews, which were conducted along with a file review, the preponderance of evidence has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6 & Chapter number 8) is being cited on the attached LIC 9099D. An exit interview was conducted with Administrator Jennifer Warkentin. A copy of this report was left and appeal rights were given.