Complaint Investigation Report

**This is an amended report, the report was amended because the strength of the evidence collected supports a finding of unsubstantiated for the allegations rather than unfounded, meaning unlikely to have occurred rather than proven definitively false. unsubstantiated language was added and unfounded language was removed.**

LPA's review of client records regarding meal refusals revealed clients are given multiple opporutnities to refuse the same meal. 3 staff and 3 client interviews provided a consensus that meals are generally satisfactory. The LPA Witnessed a Meal service(noonish), where the clients were given serving sizes appearing proportionate to 1/3 of the daily serving values from the nutritional guide.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

No citations issued. A copy of the report was read and given to the Administrator. exit interview conducted. appeal rights provided.